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Privacy Policy

Moon & Manifest

Last updated: 12 October 2026

Welcome to Moon & Manifest.

Your privacy is important to me, and I want you to feel comfortable and confident when visiting my website, purchasing products or booking spiritual services.

This Privacy Policy explains what personal information may be collected, why it is needed, how it is used and the rights you have regarding your information.

1. Who We Are

Moon & Manifest is an independent UK-based business offering psychic and tarot readings, spirit guidance, distant manifesting castings, crystals, journals, books and spiritual gifts.

For privacy enquiries, please contact:

moonmanifest3@gmail.com

2. What Personal Information Do We Collect?

Depending on how you interact with Moon & Manifest, information collected may include:

  • Your full name

  • Email address

  • Postal address

  • Contact details

  • Birthday, where voluntarily provided for membership benefits

  • Order and purchase information

  • Information supplied when requesting a reading or casting

  • Messages and enquiries sent to the business

  • Relevant subscription and membership information

When visiting our website, certain technical information may also be collected through Wix and associated website services. This can include device information, browser details, IP addresses and information about how visitors use the website.

Only information reasonably necessary for providing services, fulfilling orders and managing customer enquiries should be requested.

3. How Is Your Information Used?

Personal information may be used to:

  • Process and fulfil purchases

  • Prepare and email psychic or tarot readings

  • Arrange distant spiritual castings

  • Pack and dispatch physical orders

  • Manage eligible subscriber benefits

  • Arrange seasonal gift boxes and birthday gifts

  • Respond to customer questions

  • Resolve delivery or payment issues

  • Maintain necessary business and accounting records

  • Protect the security and operation of the website

Information will only be used for purposes that have a lawful basis under applicable UK data protection legislation.

4. Our Legal Reasons for Using Information

Under UK data protection law, personal information must be processed on a lawful basis.

These may include:

Contract: Where information is needed to provide a service or fulfil an order.

Legal obligations: Where records must be maintained for tax, accounting or other legal requirements.

Legitimate interests: Where information is reasonably needed for customer service, business administration, fraud prevention or security, provided these interests do not override your rights.

Consent: Where you have given permission for a particular purpose, such as optional marketing communications or certain uses of sensitive personal information.

Where consent is required, you may withdraw it.

5. Psychic Readings & Spiritual Services

Customers booking readings or castings may choose to provide personal details or background information relevant to their request.

This information is used to prepare and deliver the service.

Customers are encouraged not to provide unnecessary sensitive information, including detailed medical, financial or other highly personal records.

Where information requires special protection under data protection legislation, an appropriate legal condition must be established before it is processed.

Personal details supplied for readings will not be published or shared publicly without appropriate permission.

6. Facebook Subscribers & Membership Details

Some Moon & Manifest subscribers may voluntarily provide information including their name, birthday, email address and postal address to receive eligible membership benefits.

Certain details may be maintained in a handwritten administrative file rather than a separate online customer database.

These details are used for membership administration, personalised benefits and arranging deliveries.

Facebook subscription and payment information is also processed by Meta and relevant payment providers under their own privacy arrangements.

Subscriber information will be retained only for as long as reasonably necessary for the relevant purposes and any applicable legal requirements.

7. Payments & Order Processing

Payments may be processed through Wix or other payment services made available at checkout.

Payment providers handle relevant transaction information according to their security procedures and privacy policies.

Moon & Manifest may retain necessary transaction records for customer service, refunds, bookkeeping and legal purposes.

Full payment card information is not required for preparing readings or dispatching orders.

8. Sharing Personal Information

Moon & Manifest does not sell customer mailing lists or personal information.

However, limited information may need to be shared with trusted service providers where necessary to operate the business.

These may include:

  • Wix, for website hosting and online ordering

  • Payment providers, for processing transactions

  • Royal Mail or other delivery providers, for sending parcels

  • Email services, for customer correspondence and reading delivery

  • Meta, for Facebook subscriptions and related platform services

  • Authorised administrative support, where reasonably required

Only information relevant to the particular purpose should be shared.

Information may also be disclosed where required by law.

9. How Is Information Stored?

Reasonable steps are taken to protect personal information against unauthorised access, loss, misuse or disclosure.

Some subscriber information may be held in written records, while orders, payments and email correspondence may be processed through secure third-party systems.

Access to customer information is limited to those who genuinely need it for business administration.

No method of storing or transmitting information can be guaranteed to be completely risk-free.

10. How Long Is Information Kept?

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

Order and financial records may need to be retained for several years to meet tax, accounting and other legal obligations.

Membership information is reviewed when it is no longer required for subscriber benefits or outstanding orders.

Reading enquiries and related correspondence are reviewed and deleted when they are no longer needed, subject to applicable legal or business requirements.

11. Cookies & Website Information

The Moon & Manifest website is hosted through Wix.

Wix uses cookies and similar technologies for purposes such as website functionality, security and remembering visitor preferences.

Depending on the website’s features and integrations, additional cookies may be used for analytics, performance or marketing.

Where consent is legally required for non-essential cookies, visitors must be offered an appropriate choice before those cookies are used.

Visitors can also manage cookies through their browser settings.

12. Marketing Communications

Moon & Manifest may occasionally share news, product launches, offers or updates.

Marketing emails will only be sent where there is an appropriate legal basis.

Where consent has been given, customers may withdraw it at any time.

Customers will not be required to agree to optional marketing as a condition of purchasing an unrelated product or service.

13. International Data Processing

Some third-party website, payment, email and social media services may process information outside the United Kingdom.

Where international transfers take place, appropriate safeguards must be used where required by UK data protection law.

The relevant service providers may also explain their international data processing arrangements in their own privacy policies.

14. Your Privacy Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal information

  • Ask for inaccurate details to be corrected

  • Request deletion of information in certain circumstances

  • Object to certain uses of your information

  • Ask for processing to be restricted

  • Request transfer of eligible personal information

  • Withdraw consent where processing relies on it

These rights are subject to applicable legal conditions and exemptions.

To make a request, please email:

moonmanifest3@gmail.com

Requests will be handled within the applicable legal timescales.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO).

Website: www.ico.org.uk

15. External Websites & Social Media

Our website may contain links to Facebook, Instagram or other external websites.

These services operate independently and have their own privacy policies.

Moon & Manifest is not responsible for the privacy practices of independently operated third-party websites.

16. Children’s Privacy

Moon & Manifest’s paid spiritual reading and casting services are intended for adults aged 18 and over.

Personal information relating to children will not knowingly be collected for those services.

17. Changes to This Privacy Policy

This policy may be updated to reflect changes to the website, business operations or legal requirements.

Any revised version will be published on this page with an updated date.

18. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Moon & Manifest

Email: moonmanifest3@gmail.com

Thank you for trusting Moon & Manifest with your orders and enquiries.

Your privacy, confidence and trust are important to this little business.

With love, Moon & Manifest

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